Finance/ Accounting Operations Specialist (contract) - Now Hiring

Anthem Indianapolis, Indiana
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March 25, 2023
Indianapolis, Indiana

Job Description

Your Talent. Our Vision . At Anthem, Inc ., it's a powerful combination, and the foundation upon which we're creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care . This is an exceptional opportunity to do innovative work as a contractor at Anthem ( via BC Forward ) that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company. These contract positions will help deliver a "1-stop experience" for our Brokers. This service team provides support to Brokers calling regarding their commissions, licensing, etc. Will be taking calls for our Sales Compensation and Licensing and Credentialing call center. Call inquiries will include a variety of topics such as Commission Payment issues, License issues, commission schedule inquiries, check re-issues, and much more. Role will serve as a Tier 1 team member with ability to move more complex issues to our Tier 2 production teams. Goals for this position include Schedule Adherence, Quality, and After Call Work time. Responsible for performing diverse operational financial and policy activities of a non-routine nature. Interprets and communicates departmental and organizational policies and procedures. Primary duties may include, but are not limited to: * Receives, validates and enters information into Finance systems. * Adheres to maintained internal controls and tracking reports for reconciliations and analysis. * Monitors and updates controls to ensure compliance. * Conducts independent analysis for the purpose of resolving complex and varied work process issues. Requirements: * Requires HS Diploma; 4-5 years relevant work experience; or any combination of education and experience, which would provide an equivalent background. * AA Degree in Accounting preferred. * Call Center experience required * Insurance experience desired * Commissions / Finance experience desired * Ability to function with multiple systems efficiently * Fast learner * Self-accountable (work at home environment) Schedule: Monday - Friday, 8 hours per day. Schedules may vary between 8am start and 8pm end. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Privacy Notice for California Residents

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